White Paper: Abstract

In the last year some of North America’s top data centers experienced failures and outages that impacted thousands of businesses and compromised the delivery of mission-critical applications. In many cases these failures were beyond the control of data center operators and fell under the jurisdiction of ‘Force Majeure’ – a common caveat in Service Level Agreements that refers to an ‘Act of God’ or ‘Superior Force’.

This paper examines these causes, ranging from environmental to software-related issues, and the resulting financial and productivity impact it can have on today’s businesses.

From the prospective of the delivery of mission-critical, business grade-email, Ceryx shares its insight and speaks of their development efforts to deliver the highest availability possible. Accepting the short-comings of modern data centers, Ceryx advocates the use of data replication across two physically remote data center to mitigate the risks and exposure that are inherent with a single data-center strategy.

 White Paper: "Force Majeure: Understanding and Managing the Risk of Data Center Failure"

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