About Ceryx: Distribution Partner – IBM

Distribution Partner – IBM

Global Leader in IT

Ceryx is proud to be an IBM partner, supplying proven Microsoft cloud-based messaging & collaboration solutions to IBM’s valued Enterprise clients. As a global leader in IT outsourcing, IBM combines their innovation and global reach to help Ceryx deliver its specialized expertise to a demanding global enterprise marketplace.  IBM provides global resources, relationships and deep functional and vertical expertise, enabling them to build on the core Microsoft Messaging and Collaboration experience and execution offered by Ceryx. Additionally, combined with Ceryx’s proprietary Cloud Control™ software and IBM’s SoftLayer solution, IBM and Ceryx is able to satisfy scalability, flexibility and global requirements.

IBM outsourcing customers confirm that they have been able to improve service delivery quality, transform workplace productivity and business unit enablement and reduce operational cost and risk with cloud-based services. Here are just a few of the exciting cloud messaging stories IBM and Ceryx have to tell:

Regulated Financial Services Client

Global Resources Client

Health Care Services Client

 

Regulated Financial Services Client

This established public company is a trusted provider of financial products and services to major Canadian charted banks and their customers. They wanted to outsource their email and collaboration services to a solid provider who could operate the system with high availability while reducing costs. IBM and Ceryx proposed very economical multi-tenant cloud solution that offered a compelling business case and the right degree of customization, ultra-high security and required data residency yielding an 11:1 platform consolidation and very positive ROI.

Client Situation Profile:

  • Financial services organization
  • 11+ mail-platforms requiring consolidation
  • Over 4,000 users
  • Strict security and data residency issues
  • Custom integration points
  • Scalability and additional feature requirements

Global Resources Client

This global mining giant outsourced the operation of their Microsoft Exchange email platform to IBM’s strategic outsourcing services. Mid-contract they required an aggressive benchmarking of costs. IBM and Ceryx collaborated to offer this client a private managed solution using the client’s own on-premise infrastructure, managed by IBM and Ceryx. With feature upgrades and cost reduction in place, this client has experienced a true win-win scenario with its IT provider IBM, assisted by their partner, Ceryx. The system implemented simplified global operations and internal management of mail while driving 25% cost reduction over the existing model.

Client Situation Profile:

  • Over 18,000 users
  • Geographically diverse user population
  • Specific Archiving requirements
  • Complex integration into company wide network
  • BES/Good mobile capabilities

Health Care Services Client

This large, national care organization required a massive increase in email system users on diverse service plans including a large number of remote mobility staff. Faced with a significant on-premise system investment, they looked to IBM for a cloud-based alternative with unique differentiators over typical public cloud offerings. The IBM/Ceryx solution offered highly tailored user plans, significant feature-set enhancement and a short and seamless implementation phase with compelling TCO numbers.

Client Situation Profile:

  • Over 3,500 users with a diverse set of requirements – heavy users to mobile-only users
  • Unique mobility application integration requirements not available in public cloud model
  • Very short migration deadline for a subset of users