Press Release - Allstate Insurance Company of Canada, has outsourced their messaging systems to Ceryx
TORONTO, September 12, 2006 – Messaging service provider Ceryx,
announced today that Allstate Insurance Company of Canada, has outsourced
their messaging systems to Ceryx. Allstate Canada migrated to Microsoft
Exchange 2003 replacing their internal Microsoft Exchange 5.5 system
with a secure, redundant and dedicated system, managed by Ceryx.
Challenged with the increasing demands their e-mail system put on
its IT resources, Allstate Canada looked for ways to focus their
resources on improving operational effectiveness. It recognized its
Exchange 5.5 server needed to be upgraded. However, an internal
mail system upgrade would require new hardware expenses, staff training
and further IT resources. In the process of planning an upgrade,
Allstate Canada felt it was a perfect opportunity to evaluate outsourcing
their mail system to a vendor who specializes in e-mail.
“We needed to alleviate current and future resource issues
and requirements needed to manage an Exchange environment,“ said
Juha Tuominen, IT Project Manager for Allstate Insurance Company
of Canada. “We needed to get the IT team focus back to
supporting Allstate Canada’s core business, insurance.”
Allstate Canada conducted a detailed evaluation of services providers
and chose Ceryx as the best fit for its needs. Ceryx met their requirements
for a secure, reliable and redundant system with their hardened architecture
for managed Exchange 2003 services which also includes migration
services, 24/7 customer support and advanced antivirus and antispam.
“We recognized the advantages to working with Ceryx right
away,” said Tuominen. “They are focused on messaging
and collaboration. They have a high-quality service at a reasonable
price, and exceptional expertise. We see Ceryx as a long term partner
for Allstate Canada.” By choosing Ceryx Managed Exchange,
Allstate Canada will shorten its time to benefit, reduce the upgrade
risks by using messaging experts, improve service levels and support,
and communication and collaboration for all their employees.
“Organizations such as Allstate Canada are demonstrating that
messaging outsourcing is not just for small and medium-sized businesses,” said
Gus Harsfai, President and CEO of Ceryx. “Allstate is part
of a growing trend of larger organizations that recognize the benefits
of outsourcing its e-mail systems. They are seeking experienced service
providers, like Ceryx, that can provide fully-managed, highly available,
redundant, secure, enterprise-class messaging and collaboration services.”
Ceryx Managed Exchange provides a rapidly deployed, scalable, enterprise-class
Exchange solution to large enterprise customers. Similar to Ceryx
Hosted Exchange, Managed Exchange is a full-service solution that
includes 24/7 end-user support, e-mail security with an advanced
anti-virus and anti-spam and sophisticated quarantine management.
Ceryx works closely with Managed Exchange clients to architect a
secure, redundant and dedicated environment and to ensure a well-planned
migration to our high availability service.
Allstate Insurance Company of Canada is a leading provider of personal
home and automobile insurance products, serving the needs of Canadians
for over 50 years. Allstate provides customer choice of service through
its Good Hands® Network of personal agent advisors located in
hundreds of communities across the country, The Customer Contact
Centre and Internet at www.allstate.ca.
ABOUT CERYX
Ceryx helps businesses achieve email reliability by bringing together
operational experience, advanced infrastructure, and proprietary
research and product development with leading messaging and collaboration
solutions. With operations in Toronto and New York, as well as
Tier 4 redundant data centres in both cities, Ceryx's team of senior
messaging professionals have met Fortune 500 companies' messaging
needs across North America for more than 17 years. Ceryx offers
clients a suite of messaging services that include hosted and managed
email systems, and email security. Visit www.ceryx.com for
more information.
For more information, please contact:
Aine Magennis
Sequentia Communications
aine@sequentia.net
(416) 203-3656 ext. 224
Bill Di Nardo
Ceryx Inc.
(416) 482-9659 ext. 107
bill.dinardo@ceryx.com
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