Situation
Global mining organization with primary sites in NA, Europe and Australia.
Mission-critical messaging across multiple geographies and time-zones.
Fully managed solution leveraging IBM data centers.
Platform growth from 10,000 to over 20,000 users.
Introduction of new services mid-contract: MDM – Good Technologies, archiving and compliance – Enterprise Vault Management.
High levels of integration with Exchange and various on-premise solutions.
Significant security and operational integrations and requirements supported and adhered by IBM.
Solution
- Ceryx Private Cloud
- High-availability, replicated solution leveraging IBM data centers
- Operational stability – 99.99% SLA
- Secure – site-site connectivity
- Reduced costs over term of contract
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Security – delegated administration
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Service delivery
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Platform growth
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Integration with customer WAN, applications
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Integrated reporting and processes
Partner confirmed 25% cost reduction.