17,000-seat Health Care

Situation

Consortium of large hospitals and support services operating in a shared services model.
IT autonomy in each facility.
Multiple IT jurisdictions with different policies and compliance requirements.
Multiple business units with different operating and business requirements.
Maximize local autonomy but deliver central control over elements.
Heavy mandate to reduce costs.

 

 

 

Solution

  • Private Cloud
  • Partner delivered multi-tower outsource
  • Secure – dedicated private connectivity
  • Customized Address Books , GAL views and billing requirements
  • Cloud Control™
  • Integration with key partner processes
  • Integration with Cloud-based ITMS
  • Security – delegated administration
  • Service delivery
  • UM integration – Lync 2010