Dedicated Managed Exchange®
Our rock-solid infrastructure; your Active Directory. » more
Hosted ExchangeThe power of Microsoft Exchange without investing in infrastructure. » more
Email FirewallPowerful, proprietary security tools with intelligent spam management and reporting. » more
Every workforce is different. Maybe your sales team is geographically distributed, and requires full Blackberry integration. Maybe you have workers who need to access their email remotely? Maybe you've got twenty executives who need wireless and sixty call-center workers who just need email. Maybe you're leaving a GroupWise platform for the flexibility and functionality of hosted Exchange.
We specialize in designing, developing, implementing, managing and supporting Hosted Exchange solutions that are tailored to your organization's requirements and built on a highly available, fully redundant, managed architecture. Our blended Hosted Exchange configurations ensure that you are spending for features you need where you need them - no more and no less.
Example:
Company A has two hundred and fifty employees, all of whom require email. The teams include a call center of twenty five, a sales force of twenty, ten onsite support engineers and ten executives. By blending hosted Exchange with email firewall for the desk workers who require full Exchange functionality with Hosted Exchange Ultra Lite for the call center workers who don't require calendaring plus mobile integration for the executives, support engineers and sales team, your communications infrastructure is optimized for performance and investment.
| Ceryx Offering | Hosted Exchange | Dedicated Managed Exchange | Hosted Exchange Lite | Hosted Exchange Ultra Lite |
| User Features | ||||
| Contacts |  |
 |
|
|
| Collaborative calendar | |
 |
|
No |
| Delegated calendar | |
|
No | No |
| Global and personal address book | |
|
|
No |
| Task management | |
|
OWA Only | OWA Only |
| Journaling | |
|
No | No |
| Availability and Redundancy | ||||
| SLA | 100% | 100% | 99.8% | 99.8% |
| Full data replication to secondary data centre | |
|
No | No |
| Tier 4 data centers | |
|
|
|
| All processes and hardware redundant | |
|
No | No |
| Access Options | ||||
| MAPI (RPC over HTTPS) | |
|
No | No |
| IMAP | |
|
|
No |
| POP3 | |
|
|
|
| Outlook Web Access (OWA) | |
|
|
|
| Send and receive attachment size limit | No limit | No limit | No limit | No limit |
| Storage (MB) | 200/500 | n/a | 100 | 25 |
| Incremental Storage | Optional | N/A | Optional | Optional |
| Security and Spam Management | ||||
| Anti virus | |
|
|
|
| Anti spam | |
|
|
|
| Customer Control Panel for Spam Management | |
|
|
|
| Quarantine management by: | ||||
| Web portal | |
|
|
|
| Configurable quarantine digest | |
|
|
|
| Mobile device | |
|
|
|
| Two Factor Authentication | Optional | Optional | No | No |
| Mobility | ||||
| BlackBerry Enterprise Server Option available | |
|
No | No |
| Active Sync Option | |
|
|
No |
| Administration and Support | ||||
| Company Domains | |
|
|
|
| Intuitive user administration tools | |
N/A | |
|
| 24x7 End User support | |
Optional | |
No |
| Named caller support | N/A | Optional | |
|
| Set-up and migration Assistance | |
|
No | No |
| Bug and patch lab testing | |
|
|
|
| Outlook 2003/2007 or Entourage client license included in monthly fee | |
No | No | No |
| Free Upgrades | |
No | |
|
| Servers in Ceryx Data Centers | |
|
|
|