Hosted Exchange

Every workforce is different. Maybe your sales team is geographically distributed, and requires full Blackberry integration. Maybe you have workers who need to access their email remotely? Maybe you've got twenty executives who need wireless and sixty call-center workers who just need email. Maybe you're leaving a GroupWise platform for the flexibility and functionality of hosted Exchange.

We specialize in designing, developing, implementing, managing and supporting Hosted Exchange solutions that are tailored to your organization's requirements and built on a highly available, fully redundant, managed architecture. Our blended Hosted Exchange configurations ensure that you are spending for features you need where you need them - no more and no less.

Example:

Company A has two hundred and fifty employees, all of whom require email. The teams include a call center of twenty five, a sales force of twenty, ten onsite support engineers and ten executives. By blending hosted Exchange with email firewall for the desk workers who require full Exchange functionality with Hosted Exchange Ultra Lite for the call center workers who don't require calendaring plus mobile integration for the executives, support engineers and sales team, your communications infrastructure is optimized for performance and investment.

Ceryx Offering	Hosted Exchange	Dedicated Managed Exchange	Hosted Exchange Lite	Hosted Exchange Ultra Lite
User Features
Contacts
Collaborative calendar				No
Delegated calendar			No	No
Global and personal address book				No
Task management			OWA Only	OWA Only
Journaling			No	No
Availability and Redundancy
SLA	100%	100%	99.9%	99.9%
Full data replication to secondary data centre			No	No
Tier 4 data centers
All processes and hardware redundant			No	No
Access Options
MAPI (RPC over HTTPS)			No	No
IMAP				No
POP3
Outlook Web Access (OWA)
Send and receive attachment size limit	No limit	No limit	No limit	No limit
Storage (MB)	Optional*	Optional*	Optional*	Optional*
Incremental Storage	Optional*	N/A	Optional*	Optional*
Security and Spam Management
Anti virus
Anti spam
Customer Control Panel for Spam Management
Quarantine management by:
Web portal
Configurable quarantine digest
Mobile device
Two Factor Authentication	Optional	Optional	No	No
Mobility
BlackBerry Enterprise Server Option available			No	No
Active Sync Option				No
Administration and Support
Company Domains
Intuitive user administration tools		N/A
24x7 End User support		Optional		No
Named caller support		Optional
Set-up and migration Assistance			No	No
Bug and patch lab testing
Outlook 2003/2007 or Entourage client license included in monthly fee		No	No	No
Free Upgrades		No
Servers in Ceryx Data Centers

* Storage for larger organization is typically pooled (a large amount of storage is allocated to the entire organization for collective use). Pricing is based on a number of variables including the size and profile of an organization. Ceryx arrives at a price - often lower then our competitors - after carefully reviewing our clients requirements. Click here for more information on pricing and getting a free assessment.