CERYX - Needs Assessment

Needs Assessment

If you are interested in learning more about how Ceryx can benefit your organization, please take a moment to fill out our brief assessment survey. A representative of the Ceryx Sales Team or a Certified Ceryx Channel Partner will review your needs and contact you to discuss your priorities and questions.

We value your privacy. Your information will only be used by Ceryx or one of our channel partners and will not be sold or shared with any third party. To view our complete privacy policy, click here.

Contact Information

Before we start, please provide your contact information:

First Name
Last Name
Email Address
Company Name
Phone Number

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1. Please indicate the number of employees in your organization:

1 - 100
101 - 250
251 - 500
501 - 1,000
1,001 - 2,500
2,501 - 5,000
5,001 - 10,000
10,000+

2. How many mobile devices do you currently have in your user population?

BlackBerry
iPhone
Windows Mobile Device
Android
Palm
Other

If you have selected 'Other' from above, please specify mobile device type:

3. What are your reasons for considering a managed Microsoft Exchange solution? (Please check all that apply)

Upcoming license renewal required
A consolidation of two or more email solutions
Achieving corporate initiatives/mandate
Improved uptime and performance
Current solution is experiencing downtime or performance issues
Retirement of old/legacy systems
Mobility integration (BlackBerry, Windows Mobile, iPhone, Palm
Technology Requirements (integration)
Other:

4. What is your timeline for implementation of a new messaging system?

I have an immediate need
Next 3 months
Next 6 months
Next 12 months

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5. Do you currently outsource any other aspects of your IT Infrastructure/Environment?

Yes
No

6. Do you currently run or are you planning to deploy any applications that integrates with e-mail? (Please check all that apply)

Incoming/Outgoing Fax
Customer Relationship Management
VoIP/Unified Messaging/Voicemail
Helpdesk/Ticketing
Hardware document senders (photocopiers, scanners)
Resource planning and scheduling
Document/records management
Intranet/Portals
Other:

7. Please select your average mailbox size:

< 1GB
1GB - 2GB
2GB - 3GB
3GB - 4GB
4GB - 10GB
10GB - 24GB
25GB+

8. Please approximate how many of your users have the following needs:

- Relies on email to perform job function during business hours - Requires shared Outlook calendar functions - May requires mobile access to Outlook inbox (BlackBerry, iPhone, Smartphone)
- Relies on email to perform some job functions - Occasionally requires shared Outlook calendar functions - Does not have a dedicated computer but can access email from the web.
- Rarely requires email to perform job function - Does not require shared Outlook calendar functions
- Basic email use - Does not require collaboration

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9. Do you have any specialized security requirements? (Please check all that apply)

Two-factor authentication
Email encryption (internal and/or external)
Restricted connectivity (from certain IP/locations)
Content scanning and filtering
Single sign-on
Ability to enforce password complexity and expiration policies
Other:

10. Do you currently have or are you required to implement an e-mail archiving solution?

Yes
No
If Yes, is your requirement driven by: (check all that apply)
External regulations (such as HIPPA, Sarbanes-Oxley, SEC ruling)
Internal corporate policy to provide evidence for internal and external litigation cases
Internal corporate policy to manage mailbox storage size

11. Will Mac computers be used to access email

Yes
No

12. What kind of support do you require from your Exchange provider?

End users should be able to call/email my service provider directly
We have a helpdesk that will handle all end-user calls and escalate to my service provider

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13. Do you have any other special requirements or comments?

Our Clients get all the Benefits of the Cloud without the Compromise

Needs Assessment

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