Ceryx Services Overview

The Ceryx solutions are for enterprises that want the cost efficiencies associated with 'cloud' solutions but without giving up the control, customability and sophistication of on-site solutions.

At the core of our solution is the Microsoft Unified Messaging Platform: Microsoft Exchange, Microsoft SharePoint and Office Communications Server. However Ceryx has built on top of that foundation and developed an advanced messaging platform designed to meet the needs of clients who want more than an 'out-of-the-box' outsourced solution.

Many of Ceryx's existing customers came to us because they had specific corporate or industry requirements. Ceryx is able to build and implement custom platforms quickly and with considerable cost savings, allowing our clients to enjoy the full benefits of outsourcing their messaging requirements.

When reviewing your message hosting options, consider the following questions:

• Do you need to integrate with 3rd party, custom or on-premise products (eg. CRM, HR applications, ERP applications, Archiving, Document Management, Portal integration, PBX integration, non-Microsoft Unified Communications solutions such as Cisco Unity)?
• Do you need migration or co-existence services from non-Microsoft Platforms (Lotus Notes, Google, GroupWise, Open Source Solutions)?
• Is there a delta between the features you want and what a standard offering is capable of delivering (eg. - public folders, advanced password management, advanced security, advanced reporting, organizational groups, query-based distribution lists, send-as functionality, BlackBerry administrative management or policies, disclaimers or custom requests*)?
• Do you have special operational requests (eg. Geographic requirements, custom data backups and schedules, data restores, monitoring integration, mailbox export routines, etc.)?
• Do you have special support requirements (named caller, end-user support, help desk and ticketing integration, call center reporting, etc.)?
• Do you require a dedicated solution (for reasons like Windows single-sign on or policies around data segregation) but have limited budget, timelines and non-standard requirements?

*Ceryx maintains an exhaustive list of features and functionality but if you have a unique request, please speak to us about it - we love a good challenge.

For large enterprises, the ability to create a custom hosted solution that meets all of their needs is very important. Ceryx has built its reputation on providing individually tailored hosting platforms for companies that need more that a standardized hosting model. For more information and examples of some of the customizations Ceryx has accommodated for clients. Please contact us.

Complete our quick needs assessment form so we can understand your unique requirements and design a solution for your organization. We are confident we can deliver superior value and allow your organization to realize significant savings.