Our People and Our Service

Why do people choose Ceryx? In the end, it comes down to service.

We know that every customer has different requirements, and we put in the time and energy to understand exactly what you need - and our highly skilled resources ensure that you get it. We go far beyond basic support to solve your messaging issues - we know that a successful rollout means happy end users. Whether you require second level support, additional development or help integrating advanced security like email encryption, our resources go above and beyond the call of duty.

Led by industry visionary and sought-after messaging expert Gus Harsfai, the Ceryx team is highly specialized having earned the coveted Microsoft Gold Certification in Advanced Infrastructure Solutions. The Ceryx team has been recognized as an industry leading Gold Certified Partner with more than four competencies in messaging related technologies. The team includes highly skilled resources focused on research and development and customer support, with significant experience managing messaging solutions dating back to the early 1990's.

"After Longo's had made the decision to migrate from GroupWise to Exchange we worked closely with the team from Ceryx who managed the migration to GroupWise with minimal impact on our users and minimal effort on the part of our IT Team."
John Charleson, Director of I.T., Longo's

"Ceryx's 24/7 support team is the best I've ever encountered. Their whole team is very knowledgeable and responsive; they are email experts."
- Mark Bradford Bennett, Operations Manager, Mark Burnett Productions

"We had a customer call in who wanted to know how to integrate Gmail into her Exchange mailbox. Now, we don't really support Gmail, but it was part of how she wanted to manage her messaging, so when she called in, I helped her figure it out."
- Ceryx Support Representative

"The thing I would say about Ceryx is that they love solving problems - and not only do they solve them, but they are proactive about anticipating any possible future issues. When a company is excited about taking on the toughest challenges and solving them - that's great service."
- Yen Lee, CEO, SearchSpark