The Ceryx Difference

What is the Ceryx Difference? It's an outsourced, hosted messaging experience, designed for SMB's to Enterprises, that feels and operates like it's installed locally. It's performance and availability It's a range of features you can't get from other Hosted Exchange providers It's the best service and support in the business Even larger organizations are starting to realize that by outsourcing your messaging and using a hosted or managed solution, you will drive your costs down. Ceryx has invested heavily to to meet the high expectations of those customers who are accustomed to running their systems inhouse. Performance and availability: The only 100% SLA in the industry backed by real technology. And it's more than just clustering - Ceryx operates two 'live' data centers, more than 500 miles apart, providing our customers real-time replication of data. Total redundancy with no single point of failure.

The Ceryx systems are housed in two Tier 4 data centers, located in North America. Each facility is highly secured, including the latest in biometric authentication and video surveillance.

CONTROL: Moving from an on-premise solution to a hosted solution doesn�t mean you need to give up control. Ceryx provides partners, administrators and end-users an extensive toolset to work with, through our advanced control panel. And if we haven�t developed it yet, we love taking requests for new features. Here are some of the features we have delivered to our customers:

Advanced Billing	Disclaimers	Remote Handheld Lock
Delegated Administration	Send as Functionality	Remote Handheld Wipe
Custom Deletion Policies	Restricted Outbound	Complex Password Policies
Hub Transport Rules	Advanced Reporting	Organizational Groups
Custom BES IT Policies	Secure 2-factor Authentication	Advanced Mailbox Permissions
BES IT Policy Management	Custom Query-Based DL's	Integrated SPAM Management

INTEGRATION: We recognize that organizations manage multiple systems, from multiple vendors and require a messaging platform that is fully integrated. Our platform can facilitate integrations with a number of vendors and systems, including:

CRM	Integration with on-Premise Software	Portal Integration
OSS / BSS Integration	Help Desk	Hygiene
Billing Integration	MOSS	Business Processes
Archive Solutions	WSS	Advanced Security and Encryption

SERVICE & SUPPORT: With over 18 years of experience, we've worked on nearly every email platform on the market. Our in-house experts will walk you through the migration from your existing email solution to our hosted or managed solution, quickly and without interruption to your business.

Our service doesn't end once the sale has been completed. Ceryx customers have 24/7 access to Microsoft Exchange experts, not just order takers but people who can capture customer requirements and act quickly.

Our Technical Account Managers act as a single point of contact and are available for advice, training or additional customizations to your environment. Trained in Microsoft and networking technologies, our account managers become an extension of your I.T. staff and can handle your security, backup, disaster recovery or archiving needs.
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Try our needs assessment tool and design your configuration. Learn more about the benefits of hosted Exchange. Contact us for more information or to speak with a representative.