20,000-seat Global Mining


Global mining organization with primary sites in NA, Europe and Australia.
Mission-critical messaging across multiple geographies and time-zones.
Fully managed solution leveraging IBM data centers.
Platform growth from 10,000 to over 20,000 users.
Introduction of new services mid-contract: MDM – Good Technologies, archiving and compliance – Enterprise Vault Management.
High levels of integration  with Exchange and various on-premise solutions.
Significant security and operational integrations and requirements supported and adhered by IBM.





  • Ceryx Private Cloud
  • High-availability, replicated solution leveraging IBM data centers
  • Operational stability – 99.99% SLA
  • Secure – site-site connectivity
  • Reduced costs over term of contract
  • Security – delegated administration
  • Service delivery
  • Platform growth
  • Integration with customer WAN, applications
  • Integrated reporting and processes



Partner confirmed 25% cost reduction.